Frequently Asked Questions (FAQ)

Q: What is the delivery fee?

A: For orders below $60/-, there will be a delivery fee of $8/-. Free delivery for orders above $60/-.

 

Q: If I order today, when will the delivery be? Can I choose delivery day or time?

A: By default, all orders will be delivered the very next day. If there is alternative arrangement needed for delivery day or time, please contact us directly.

 

Q: There are missing or damaged items for my order, can I get a replacement or refund?

A: Please contact us directly for an immediate resolution. Usually, we will do a refund for such cases.

 

Q: What are the payment methods?

A: We accept payment via Bank Transfer, PAYNOW and Major credit cards (Mastercard, Visa, Diners, JCB & American Express). You will be able to get the payment details upon checkout.